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Administrative Charges

In order to standardize fees across the province, the Ontario Energy Board (OEB) has set out these charges for miscellaneous services provided by Peterborough Distribution Inc. (PDI).

Non-payment of account Charge
Late payment (interest charged on unpaid accounts) 1.5% per month, 19.56% per annum
Notification charge (notice of overdue account) $15.00
Collection of account charge - no disconnect (site visit required to collect account) - during regular hours (8 am to 7 pm) $30.00
- after regular hours $165.00
Disconnect/reconnect at meter - during regular hours (8 am to 7 pm) $65.00
- after regular hours $185.00
Disconnect/reconnect at pole - during regular hours (8 am to 4 pm) $185.00
- after regular hours $415.00
Administration Charge
Account set-up charge / change of occupancy charge (plus credit agency costs if applicable) $30.00
Statement of account (required when applying to waive deposit at new utility) $15.00
Pulling post-dated cheques $15.00
Duplicate invoices for previous billing $15.00
Request for other billing information $15.00
Easement letter $15.00
Income tax letter (statement of account for income tax purposes) $15.00
Account history $15.00
Credit reference / credit check (plus credit agency costs) (in lieu of deposit) $19.50
Returned cheque charge (plus bank charges) $35.00
Charge to certify cheque $15.00
Legal letter charge (required by lawyer during property sale) $15.00
Arrears certificate (letter of reference, credit history) $15.00
Special meter reads (unscheduled or reversed move-in or out) $30.00
Install/remove load control device - during regular hours (8 am to 7 pm) $65.00
- after regular hours $185.00
Meter dispute charge plus Measurement Canada fees (if meter found correct) $30.00
Service call (customer-owned equipment) - during regular hours (8 am to 4:30 pm) $30.00
- after regular hours $165.00
Temporary service install and/or remove - overhead - no transformer $500.00
- overhead - with transformer $1000.00
- underground - no transformer $300.00
Specific charge for access to the power poles ($ per pole per year) $22.35