We thought you would find it helpful to know our schedule for collections. Our procedure for dealing with overdue accounts includes a hand-delivered notice.
|Day 1||Your invoice is issued|
|Day 20||Your invoice is due in full|
|Day 26||Late Payment Charges are added|
|Day 27||We hand-deliver a final notice to the service address.|
|Day 35||48-Hour Reminder is attempted|
|Day 42||A service-disconnect order is issued|
If you have an overdue account, please call us so we can make a mutually agreeable pay arrangement. Failure to uphold your new pay arrangement will result in a disconnect order being issued without further notice.
Our Customer Service department will gladly provide assistance regarding your bill - please contact us.