Considering an Electricity Contract?
Know the facts before signing a retail contract
We have been contacted by customers concerned about the increases they have experienced on their energy bills after signing contracts with retail electricity marketers. Many have been surprised to discover they have signed a legal agreement that they cannot cancel.
Remember, you are under no obligation to sign a contract.
For detailed information on marketers, marketer rules, and price comparison visit the Ontario Energy Board's website on Consumer Protection.