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News

Corporate News

  • More ways to stay connected Peterborough Utilities Group is pleased to announce that we are now on Facebook and Twitter! We’ll use these sites to help provide notification of power outages and water main breaks.

Customer Service News

  • Consumer Alert: Door to Door Sales of Water Filtration Systems Peterborough Utilities Group is issuing this alert to consumers regarding recent tactics of door to door sales of water filtration systems.
  • Phasing Out the Penny As of February 4th, 2013 cash payments received from financial institutions and field collection visits will be rounded and applied to the account holder's account. Any debit or credit balance will be carried over to the following billing period.
  • Ontario’s System-Wide Electricity Supply Mix: 2011 Data Electricity Retailing – Disclosure to Consumers, O. Reg. 416/99, requires retailers to disclose to consumers the Ontario system-wide electricity supply mix in the manner established by the Ontario Energy Board.
  • Another good reason to sign up for e-billing! Sign up for e-billing! Congratulations to Alexander Brown, winner of our $100 Staples Gift Card. Alexander signed up for E-billing in August. Thank you for signing up for e-billing. Watch for details of our next contest.
  • Changes to Our Billing and Collection Policies Changes to Our Billing and Collection Policies
  • Safety Alert - Thermostat Safety alert issued on thermostat used in peaksaver program
  • OEB LPP Proceedings "Please find attached information regarding the Late Payment Penalty Class Action Proceedings. Should you have any questions or concerns, please contact the Ontario Energy Board as detailed in the documents"
  • Bill Calculator CALCULATE your bill, see how your bill might look based on a contract with an electricity retailer, find out information on your utility regarding recent applications to the OEB and OEB decisions
  • Customer Self Service Web Portal Customer Self Service Web Portal

Water Utility News

Riverview Park & Zoo News

Electric Utility News