Banner Image
Increase Text SizeDecrease Text Size

Customer Service

Our Customer Service Representatives can provide information regarding your account, process payment arrangements and address any concerns or questions that you may have regarding our services.

We will keep you advised of any conservation programs and regulatory changes that affect you, our customer, by updating this website and, as always, our Connections insert that is mailed along with your invoice. Click on the link for the most recent copy of our Connections Newsletter. The Peterborough Utilities Group is committed to providing its services in a way that respects the dignity and independence of all customers. We are committed to providing people with disabilities equal opportunity to access our services and allow them to benefit from the same services in a similar way as other customers.  Please click on the link to review our Accessible Customer Service Policy.

We are a dedicated team of professionals, empowered to provide the level of service our customers deserve and expect. Our customers are our most valuable asset.