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Electric Utility LogoPeterborough Distribution Inc. (PDI) is responsible for the distribution of electricity in Peterborough, Lakefield and Norwood.

Notice A Problem?

If you notice a problem with our electrical distribution system, PDI would like to hear from you.  If you notice what you may consider a problem or concern with our poles, wires, transformers, support wires or anything else that may be associated with the electrical power system in our territory please call us and report it.  You can call us at 748-9300 anytime to report a problem on the electrical distribution system.

Conditions of Service

Peterborough Distribution Inc.'s latest version of the Conditions of Service for electric servicing is January 1, 2015. If you have any questions, please contact our Engineering Department. A paper copy is available upon request from the main office at 1867 Ashburnham Drive, Peterborough.  Also, see the Security Deposit Policy for additional requirements.

New Electric Services and Changes to Existing Electric Services

To obtain a new residential service or an upgrade to an existing residential service contact the Electric Department Administrative Assistant and request a “Service Layout”.  This Service Layout will establish where the connection to the distribution system will take place and any conditions or costs that may apply. 

The following information will be required:

  • Applicant/Electrician's name, address, email, cell and fax numbers
  • Municipal service address and lot number (for new subdivisions)
  • Service amperage size and voltage (120/240 V, 120/208 V)
  • Service type (Overhead, Underground)

To obtain a new commercial/industrial service or an upgrade to an existing service it is recommended that the Engineering Department be contacted to discuss existing conditions of service, capacity availability and scheduling.  There is no charge for this initial consultation.

If the customer wishes to proceed with detailed design an Electric New Service Request or Electric Service Change Request should be completed and submitted with the Load Summary Form and the Deposit Cheque to the Engineering Department, Attention: Distribution Engineer to start the design process.

Download pdf versions of: 

See the Generation Connections page for information on how to request a generation connection.

Product and Power Line Safety

Electrical Safety AuthorityFor safety and product information, visit the website of the Electrical Safety Authority (ESA), the organization responsible for public electrical safety in Ontario. The ESA provides informationlinks to external site on powerline safety as well as electrical product safety. 

New regulation in Ontario requires manufacturers who sell products in Ontario to register with the Electrical Safety Authority.  In addition they must report incidents and defects related to their products.  For more information click here.

Electricity Retailers

If you are an electricity retailer, refer to the billing schedules and zones.

How are we doing?

The 2018 Scorecard for Peterborough Distribution Inc. indicates how PDI performed in 2018.  This is a tool that measures how well Ontario's electricity distributors are performing each year.  For additional information about the purpose of the Scorecard and how to best understand it, please refer to Scorecard FAQ's provided by the Ontario Energy Board (OEB).