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Facts and Filters

As your local water provider, no one knows more about your tap water than we do. We analyze more than 20,000 water samples a year to ensure the water coming from your tap measures up to provincial and federal drinking water regulations.

At Peterborough Utilities we believe it is important that you know the facts about your water quality. Within this web page you’ll find a copy of our most recent Water Quality Report, which contains a detailed water quality analysis. We’ve also included materials about various home water treatment systems. Our goal is simple. As your water provider, we want to help you make an informed decision for yourself and your family.

We hope you find this information helpful. If after reviewing it you have any questions or suggestions, please contact our office at 705 748 9301. Thanks again for your interest. We appreciate the opportunity to serve you.

Door-to-Door Testing of Drinking Water

If a test of your tap water produces a brown substance, is it safe to drink?  The truth is that such tests are absolutely meaningless in terms of assessing the safety of water.  Unfortunately, some door-to-door salespersons have been causing unnecessary concern among Ontarians with such tests as a way of luring people into buying costly reverse osmosis treatment units.

How do the tests work?  First, they use an electric current to activate naturally occurring minerals and make the water turn brown.  Then, the treatment removes the minerals from the water, making the brown substance disappear.  The test does not and cannot identify contamination that could cause illness.  In Ontario, only fully accredited laboratories licensed to perform drinking water testing - not such home-based testers - are authorized to perform health-based tests on drinking water.  Our stringent standards for these labs make the province's municipal tap water among the best protected in the world.  The people of Ontario can have confidence that their tap water is safe to drink.

John Stager, Ontario's Chief Drinking Water Inspector, says: "If you have been approached by someone offering to test your drinking water, and you have concerns, I advise you to contact your municipality, or your local health unit - they can answer any questions you may have.  If a salesperson claims that your drinking water is unsafe or claims to be testing the safety of your drinking water, please contact the Ministry of the Environment immediately and we will follow up."

To contact the Ministry of the Environment, call our Public Information Centre at our toll-free number of 1-800-565-4923 or 416-325-4000 in Toronto.  If fraud is suspected, you may also contact your local police force or the Ministry of Consumer Services at 416-326-8800 in Toronto or 1-800-889-9768 toll-free.