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Landlords and Owners
Service to help when tenants move in and out
Peterborough Utilities Group provides the following service to help property management companies and landlords manage the utility services (water/sewer and rental) when tenants move in and out.
Auto Connect Agreement |
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By signing an Auto Connect Agreement (ACA), landlords and property managers authorize Peterborough Utilities Group to automatically transfer responsibility for the rental unit services to them when a tenant moves out. This ensures the water and rental equipment remain in service at the property if there has been no application for service. If the property is managed by a third party the water and rental services are transferred into the owner's name. Under this program, the account set-up fees are waived for landlords and property managers. We will notify the landlord or property manager by mail confirming the tenant has closed their account and that the service has been transferred to their name. When we receive a move-in request for a new tenant, we will transfer the account from the landlord or property manager to the new tenant. The new tenant will be responsible for one time set up fees. If you are interested in this program, please complete the ACA form. The owner of the property is the only person authorized to sign this form. If the property owner wishes to authorize a second person to sign this form, this must be indicated when the form is signed. Please return the completed ACA by: Email: waterservices@peterborough.ca Fax: 705-748-6761 Mail: 1867 Ashburnham Dr. Stn. P.O. Box 4125, Station Main,Peterborough Ontario K9J 6Z5 |
Holdbacks
A holdback request is completed by a lawyer for the buyer or seller of a property. It is a dollar amount that will be withheld from the seller to cover any water and sewer arrears that may be owed on the property as of the closing date.
To request a holdback, we require a cheque for $15.00 plus HST along with the request from the law office. Please complete the Holdback form and return with payment to:
If you have any questions, please contact our Customer Service department at 705-748-6900.
EWRB Requests
Ontario Regulation 20/17 under the Green Energy Act, 2009 requires owners of large properties with a gross floor area of 50,000 square feet and above, to report their energy consumption and water use data to the Ministry of Energy on an annual basis. Visit Guide to Energy and Water Reporting for more information. The following forms will help you to obtain the required energy information:
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